Straight answers
Everything people ask us before falling in love with a stone.
Are lab-grown diamonds real diamonds?
Yes — 100%. Lab-grown diamonds are chemically, physically and optically identical to mined diamonds. They are not cubic zirconia or moissanite (which are simulants). Only specialized lab equipment can distinguish the two, and both grade 10/10 on the Mohs hardness scale.
Will a lab-grown diamond hold its value?
Like most fine jewelry (mined diamonds included), retail resale is typically below retail purchase price. The value of lab-grown diamonds is in what you get for your money: a larger, higher-grade certified stone for 60–70% less. We recommend buying for love, not investment.
How are your diamonds certified?
Every diamond over 0.5 carats ships with an independent grading report from IGI (International Gemological Institute), including full 4Cs documentation and the stone's laser inscription number.
How long does delivery take?
Each piece is made to order. Production takes 10–14 business days, plus 2–5 days for shipping. We ship free worldwide from our EU and US fulfillment centers, with all duties and taxes included at checkout.
What is your return policy?
You have 30 days from delivery to return any unworn piece for a full refund — no questions asked. Custom and engraved pieces can be returned within 30 days as well; only final-sale bespoke commissions are excluded.
Do you offer custom design?
Yes. Our team can create fully bespoke pieces — from modifying an existing design to sourcing a specific carat, cut or fancy shape. Book a free consultation and we'll guide you from sketch to finished piece.